Capabilities

Customer Service and Sales

Our customer service and sales team is ready to serve our customers from 7am until 6pm EST to answer questions. The customer service and sales team has over 100 years of experience with Tronair products and their applications in the field. The website allows customers to track orders 24 hours a day 7 days a week and it offers technical manuals, troubleshooting, maintenance schedules and product information.

Service Centers

The 3 authorized service centers located in Europe, 2 in Asia and 1 in North America allow our customers close and convenient locations to have any Tronair equipment repaired and tested. The authorized service centers have gone through extensive training at our world headquarters.

Manufacturing

Our Holland, Ohio facility occupies over 85,000 sq ft. On-site processes include machining, fabrication, powder paint, 2- part epoxy coatings and assembly. Total control over the manufacture of our products enables us to produce the best GSE products in the world.

Quality

Every finished good is inspected prior to leaving our facility and no product is shipped unless it passes our 12 point quality inspection test. We are ISO compliant, utilizing the latest equipment in our laboratory.

Engineering

At Tronair, our engineering team consists of 11 engineers and designers with mechanical, electrical and electronic technical degrees including Masters, Bachelors and Associates. Our staff includes a Professional Engineer, A and P mechanics, certified fluid engineer, journeyman machinist and a certified welder. All of our products are designed in CATIA V5 so they go from a 3D model to prototype quickly and efficiently. Our engineers utilize multi-part finite element analysis (FEA) software to design our products.

Information Systems

At Tronair, we have invested in an MRP system that allows us to achieve 99% on time shipments. Our IT infrastructure includes an IBM iSeries server, a fiber-optic Gigabit network backbone and an integrated secure website.

Accounting

Our accounting team is led by a Certified Public Accountant (CPA) and a staff of degreed individuals.